![]() Being passively hostile is a major faux pas and needs to be avoided at all costs. One of the most infuriating things about business English emails is when someone uses passive aggressive phrases to get their point across. So wait until you feel calmer before you respond. Write one if you must, but then delete it – never send it.Īngry emails are one of the worst faux pas you can make in the workplace. If you receive an email that infuriates you, resist the temptation to send an angry response. Let’s face it, some colleagues will make us angry from time to time.
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